FREE RETURN POLICY You may return any full-price item provided the product is not used or worn in any way within 30 days of the date on your receipt. Chief Trunk reserves the right to refuse return of any merchandise that does not meet these return requirements at Chief Trunk’s sole discretion.
INSTRUCTIONS Easy-to-follow return instructions are included with each shipment. Before shipping, please contact firstname.lastname@example.org for a Return Merchandise Authorization (RMA) number and postage-paid FedEx label. All returns must have a RMA. Please use the original shipping box and packing materials, a copy of the invoice, affix the label to the outside of your package and drop off at a FedEx location.
REFUNDS Returns to Chief Trunk are processed within 10-15 business days of receipt. A confirmation email will be sent once your account has been credited. Refunds may only be issued in the same form as was utilized for payment.
SALE MERCHANDISE In most cases, products purchased at a discounted price may only be returned for store credit. If a refund is authorized, return shipping will be subtracted from the return amount.