The Chief Trunk Company: Policies

PAYMENT Chief Trunk accepts the following forms of payment for online purchases:

American Express
Diners Club

The transaction will be charged to your credit card only after we have verified your card details, received credit authorization, confirmed stock availability, and prepared your order to ship.

FREE SHIPPING & DELIVERY Chief Trunk ships via FedEx Ground to the contiguous United States (lower 48 states). Purchases may not be shipped to P.O. boxes or APO/FPO addresses. Orders are processed and delivered Monday through Friday, excluding holidays. Chief Trunk cannot be responsible for unanticipated delay.

EXPRESS SHIPPING & INTERNATIONAL Please contact if you desire FedEx Express Delivery or have special shipping needs.

SALES TAX, USE TAX & DUTIES Chief Trunk charges state, local and county taxes on online transactions, as required by applicable laws. Your on-screen transaction total reflects an estimated tax. The actual sales tax will be calculated when your order is shipped and may vary from the estimated tax.
CHANGES AND CANCELLATIONS If you wish to cancel or modify your order, please send an email as soon as possible to We will make every effort to accommodate your request. However, once an order has been submitted we cannot guarantee cancellation or modification of an order. Once you have received your online order, please refer to our return instructions included with your shipment.

QUESTIONS If you have any questions please contact us Monday-Friday from 10am to 5pm EST/EDT at


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